Use & Care

Important Safety and Use and Care Information

Thank you for choosing EarthPan™ cookware.

Please take the time to read the following use and care instructions to ensure you get the most out of your new cookware.

These use and care instructions are for your general safety to avoid personal injury and any damage to your cookware.

Please note that some sections are generic in nature and may not apply to your specific cookware.

Cleaning

Before First Use
  • Remove all labels and wash the cookware thoroughly with mild dishwashing detergent and warm water. Please ensure the cookware is dried thoroughly before storing or using.
General Cleaning
  • Carefully wipe off spills which occur during cooking immediately for easier clean up later.
  • Always allow cookware to cool down after use and before cleaning. Immediately after use; remove cookware from the heat source and let it cool on a heat resistant surface or trivet.
  • Do not pour cold water into hot cookware, as this may cause warping or oil to splatter and may affect the nonstick performance of nonstick cookware.
  • Always wash cookware thoroughly after use with mild dishwashing detergent and warm water to remove all traces of food or grease particles otherwise these will burn when the cookware is next heated, causing stains and scorching.
  • To remove stubborn stains, dried or burnt on food, partially fill the cookware with 3 parts water to one part detergent or vinegar and bring to the boil for 5 to 10 minutes. Turn off the heat source and set aside for a period to cool and allow these stains or deposits to soften; then wash in mild dishwashing detergent and warm water using a non abrasive mesh pad labelled as being suitable for nonstick surfaces or soft brush.
  • Do not use steel wool, coarse scouring pads or harsh abrasives to clean cookware.
  • Do not use oven cleaners to clean cookware, as these are not designed for this purpose and will ruin the cookware.
  • A spotted white film may form on cookware, which can be removed with a mild solution of water and lemon juice or vinegar.
Dishwasher Use
  • While this cookware is dishwasher safe, we recommend hand washing to avoid discoloration and to prolong the life of the cookware.
Storage
  • Always ensure cookware is dried thoroughly before storing away.
  • It is recommended that paper towel is placed between cookware which may assist in preventing scratches to the surfaces during storage.
Cooking
  • This cookware is suitable for all cooktops EXCEPT induction.
  • Always follow the cooktop manufacturer's instructions.
  • It is important to select the right size cookware for the cooking task and the right size burner to suit the cookware you are using.
  • Ensure cookware is stable on the cooktop surface or trivet to prevent tipping.
  • For optimum results always use low to medium heat as this will spread the heat evenly, eliminating hot spots, which may burn food.
  • Position cookware so that handles are not over other hot burners and do not allow handles to extend beyond the edge of the stove, as these could be in easy reach of children and enable pans to be knocked off the cooktop.
  • Continuous high heat and/or overheating may shorten the life of cookware, cause discoloration and damage nonstick surfaces.
  • Do not leave unattended cookware on a hot cooktop; this is particularly important when using oil, as this may ignite causing a fire. Unattended cookware may become extremely hot and cause personal injury and damage to the cookware and cooktop.
  • Do not allow cookware to boil dry and never leave empty cookware on a hot burner, as this may become extremely hot and cause personal injury and damage to the cookware and cooktop. In the event of cookware boiling dry do not add liquids or attempt to move it from the cooktop; turn off the heat source and allow the cookware to cool down.
  • Always lift the cookware from the cooktop. Avoid dragging or sliding cookware over the surface of the cooktop as this may scratch the base of the cookware or damage the surface of the cooktop.
  • Do not leave utensils in cookware during cooking.
  • Do not store food in cookware after cooking, particularly when salt has been used as this may cause pitting on the surface.
Gas Cooktops
  • When using a gas cooktop, always ensure the flame does not extend up the side of the cookware as this may damage the cookware and cause the handles to become hot, which could be dangerous.
Ceramic Cooktops
  • When using cookware on a ceramic cooktop, always follow the cooktop manufacturer's instructions.
  • Extra care should be taken to ensure that the base of the cookware and the surface of the cooktop are cleaned after every use, otherwise the cooktop may be permanently marked.
  • Do not overheat enamel cookware on ceramic cooktops as this may cause damage to both the cookware and the cooktop.
Oven Use
  • This cookware is oven safe to 315°'C/600°F. This means you can start a dish on the cooktop and finish cooking in the oven. For fan assisted ovens, adjust the temperature in line with the oven manufacturer's guidelines.
  • Oven use may cause rubberized handles to slightly fade in colour but will not affect performance.
  • Do not place empty cookware in a hot oven.
  • Never allow handles to be positioned over or under the heat source.
  • Always use oven mitts when removing cookware from the oven.
Microwave Use
  • Do not use this cookware in a microwave oven.
Griller Use
  • Do not put cookware under a griller as it may cause damage to the cookware.
Nonstick Cookware
  • Do not use nonstick sprays on nonstick cookware. The result is an invisible build up which may impair the nonstick release system. If you prefer to use oil for flavour, olive or peanut oil is recommended. Use low heat when heating up oils.
  • If you prefer to use oil for flavour, olive or peanut oil is recommended. Heavy vegetable oils may leave a residue that can affect nonstick performance. Use low heat when heating up oils, as oils can quickly overheat and cause a fire.
  • Low to medium heat will provide excellent results and ensures a more consistent temperature during the cooking cycle.
  • High heat can be used for certain types of cooking like searing meats however continuous high heat may cause permanent damage to the nonstick surface.
  • Do not use of sharp metal kitchen utensils such as forks, knives or whisks. Use wooden or heat resistant nylon cooking utensils.
Handles and Knobs
  • Periodically check handles and knobs to ensure they are not loose. Do not use cookware with loose handles. If handles and knobs become loose do not try to repair them, please contact Meyer Cookware Australia's Customer Service Department for assistance.
  • Handles and knobs may become very hot under some conditions. Use caution when touching either and always have oven mitts available for use.
  • Position pans so that handles are not over other hot burners. Do not allow handles to extend beyond the edge of the stove where pans can be knocked off the cooktop.

Lifetime Warranty

Meyer Cookware Australia Pty Ltd ("Meyer") provides the following warranty in relation to EarthPan™ ("the Product").

Warranty

Meyer warrants that, subject to the exclusions and limitations below, the Product will be free from defects in materials and workmanship under normal domestic household use for the lifetime of the Product. The warranty period commences on the date of sale by the original retailer to the original purchaser. The lifetime warranty applies only while the Product is owned by the original purchaser.

If a defect appears in the Product before the end of the warranty period and Meyer finds the Product to be defective in materials or workmanship, Meyer will, in its sole discretion either:
  1. repair the Product using identical components;
  2. replace the Product with a product comparable in quality and value
Meyer reserves the right to change or discontinue its product ranges at any time without notice and without liability.

Warranty claims

Any claims for warranty should be made with proof of purchase and details of the alleged defect, to the retailer from whom the Product was purchased. If the retailer has closed, please contact Meyer on the number below. To ensure the validity of your warranty please retain proof of purchase and register the purchase with Meyer on-line or alternatively via mail.

The cost of delivery of the Product to and from Meyer for the purpose of assessment is the responsibility of the purchaser.

Limitations

Meyer makes no warranties or representations other than set out here. This warranty is subject to and the exclusions apply to the extent permitted by State and Federal legislation.

The repair or replacement of the Product, or the refund of the purchase price of the Product, is the absolute limit of Meyer's liability. Meyer is not otherwise liable for or in connection with the assembly, manufacture, design, supply or use of the Product or the description, quality, condition, performance, merchantability or fitness for purpose of the Product.

Meyer will not be liable to the purchaser for any direct or indirect loss, damage, costs incurred or suffered by the purchaser or any other person. Meyer will not be liable to the purchaser or any other person for any damage to other property, injury, and loss of turnover, profits, business or goodwill.

Exclusions

This warranty does not apply where:
  1. the damage to or defect in the Product is caused by normal wear and tear;
  2. the Product has been on-sold or assigned by the original purchaser;
  3. the Product has been used for commercial purposes;
  4. the Product has been used for purposes other than the purpose for which it was designed;
  5. the Product is not repaired by Meyer or an authorised repairer;
  6. the Product has been subject to abnormal conditions, whether of temperature, water, humidity, pressure, stress or similar;
  7. corrosive or abrasive matter has been applied to the Product;
  8. the defect in the Product has arisen due to the original purchaser's failure to properly maintain or use the Product in accordance with the Use and Care Instructions specified by Meyer; or
  9. the Product has been misused, abused, neglected or involved in an accident.
This warranty does not cover scratches, stains, discoloration or damage caused by overheating.

If you have any queries regarding this product please contact -

Customer Service Department
Meyer Cookware Australia Pty Ltd
1-19 Merrindale Drive
Croydon South VIC 3136
PH: (03) 9761 5655
FAX: (03) 9761 5658
www.cookwarebrands.com.au
 
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